Rückgabe- und Erstattungsrichtlinie

Eligibility for Refunds: Conditions under which refunds are granted, such as cancellations within a certain timeframe or specific circumstances.

Cancellation Process: Step-by-step guide on how to cancel a booking and request a refund, including required documentation.

Refund Methods: Explanation of how refunds are processed, including timelines and methods (e.g., credit card refund, bank transfer).

Non-Refundable Items: List of items or services that are non-refundable, such as certain fees, promotions, or last-minute bookings.

Partial Refunds: Scenarios where partial refunds may be applicable, such as changes in the number of travelers or alterations to the itinerary.

Refund Processing Time: Typical timeframes for processing refunds and factors that might delay the process.

Exchanges and Rescheduling: Options available for exchanging bookings or rescheduling trips instead of receiving a refund.

Handling Disputes: Procedure for handling disputes related to refunds, including contact information for support.

Changes to the Return and Refund Policy: Notice that the policy may be updated and that users should review it before booking.